GEN MANUFACTURING LTD.

For Excellence in Development and Production
Box 560,Coaldale, AB, Canada T1M 1M5
ph: 403-345-3414
fax: 403-345-3413

Frequently Asked Questions

  1. How much do these items cost?
  2. Are dealers available?
  3. How are goods shipped and paid for ?
  4. Are the products warranted?
  5. What is the return policy?
  6. What is the welding procedure for the weld-on products?
  7. What is the advantage to using a wear point?
  8. What is a carbide insert?

How much do these items cost?

Prices are subject to change and therefore a client must inquire with the company on  a current price for a specific product.

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Are dealers available?

Some dealers have been established but many sales are made directly to the end user.

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How are goods shipped and paid for?

Smaller items are shipped prepaid by courier in Canada and by UPS from our Montana warehouse in the USA. A small shipping charge is added to the customer’s invoice. All goods must be paid in full before delivery by VISA, MasterCard or cheque. Larger items are shipped by truck and the customer is notified before delivery.

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Are the products warranted?

All products are warranted for defects in material and workmanship.* Wear or breakage due to abrasive soils, rocks or other factors may not be warranted.

* All castings conform to ISO 9002 quality standards.

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What is the return policy?

Unused products are fully refundable providing the return freight is paid by the customer.

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What is the welding procedure for the weld-on products?

  1. Align and tack the wear point to the other piece before heating.
  2. Preheat the area to be welded to approximately 300°F.
  3. Weld using MIG wire welder or #7018 low hydrogen arc welding rod or stainless steel welding rod.
  4. Allow pieces to cool slowly by placing them in some type of insulation.
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What is the advantage to using a wear point?

Welding a chromium/carbon steel wear point to a tillage tool such as a cultivator sweep or chisel spike will harden the leading edge of the tool and allow the user to cover many more acres without having to change that tool. This gives the farmer a savings through lower tool purchases and less downtime in the field changing tools.

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What is a carbide insert?

Tungsten carbide is an extremely hard material widely used in the oil exploration and mining industries. GEN installs carbide on some of our chromium steel wear points to give the point a sharp leading edge throughout its useful life and to increase the wearability of the point. A sharp leading edge on a tool results in more consistent seed and fertilizer placement.

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Author: David H. Bergen